Patient Reviews

At EmergeOrtho: Foothills Region, we measure our success and ask our current patients to share their experiences with our providers so we can share them with you.

  • “I had an appointment with Penny Mitchell. She is always very conscientious of my needs answers questions I have. Her bedside manner is very professional and concerned. I really appreciate her attitude towards my pain management. It is a pleasure to interact with her, and she is a valuable asset to your practice.”

    – Gary S.

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  • “As always, I was amazed that I was 15 minutes early, and I had just enough time to fill out the inquiry sheet when I was called back. I don't think I have ever sat in the lobby more than just a few minutes. When Deborah came in and sat down, I asked her if I could share something with her concerning the pandemic. She smiled and said sure. It was so nice to speak with her as she is in the medical field, and she helped me understand perfectly in my mind what I was asking about. I have always been given the opportunity to talk with Deborah. I've never felt rushed, not once. After our conversation, she asked me how things had been since my last visit. Even though I had taken up her time with another topic, she still wanted to know how my health has been. It's so nice to feel like a person there for help, not just another cash ticket. I never know when I'll be asked for a sample, so I drank a bottle of water on the way there and had to use the bathroom before leaving. It is also very nice that the bathroom has always been so clean; not once have I found it otherwise. Kudos to the staff for that! I honestly can't think of one thing that I can complain about as long as I have been coming to EmergeOrtho. Things are always changing, but I hope things at EmergeOrtho stay just the way they are.”

    – Donald B.

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  • “The Best!!”

    – Mikeal A.

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  • “Several of the PT staff had an opportunity to interact with me, and all were professional and appeared to be sincerely interested in my issues. I heartedly recommend their services through the VA referrals. As an observation, the staff were caring of all their patients and were supportive not only of their physical well-being but addressed their mental approach were needed as well.”

    – Gary T.

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  • “Was seen by Carson. Very pleased with his service! Highly recommend!! If you need a shit in the knee——— he’s the best!”

    – Patsy M.

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  • “Deborah Hicks was very kind and professional, as always.”

    – Ed B.

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  • “I have been going to ortho in Valdese for maybe three years now, and each time I go for a different problem, each time I go for weeks of therapy, the problem is solved. No shots, no surgeries, to prepare for the damage and continue living the life I had before. So far, I’ve always walked away with that, my expectation.”

    – Eleanor T.

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  • “My provider was Sara Bone, and she was awesome. She made sure I understood what was wrong and the course of action to make sure I get out of pain.”

    – Tamm S.

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  • “Matthew was very personable. He explained to me what was going on with my knees. We discussed options. I felt comfortable in a new place. The staff was really nice too. Thank you.”

    – Laura L.

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  • “Anna Russ is a very good physical therapist. She is very concerned about my injury and spends quality time with me. There is no downtime. She goes from one exercise to another.”

    – Jerry S.

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  • “Great”

    – Ann T.

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  • “I saw Andrew Finney on my last visit and usually do see him. I feel he listens to me carefully and we decide on a solution together. I appreciate his kind, thoughtful manner.”

    – Jane S.

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  • “Matt is friendly, knowledgeable and calms my fears about treatments before starting.”

    – Patricia A.

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  • “Threasa and Sara were fantastic. Jason Wall was also great for the first visit in.”

    – Shayne M.

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  • “Saw Andrew Finney first. Then Jason Wall Physical Therapist. Andrew Finney was great and Jason Wall is absolutely the very best.”

    – Hilda H.

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  • “I had a great experience with Dr. Houdek. He was very informative and took his time with me to answer questions. I didn’t feel rushed.”

    – Leah W.

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  • “The doctor was super nice and was very gentle with me during my procedure.”

    – Nancy G.

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  • “I had broken my foot. The staff ran the office very efficiently. I never had to wait more than 10 minutes any time that I went. The doctors and PAs were very knowledgeable about the fracture and the treatment plan. I had a most pleasant experience considering the circumstances.”

    – Sherr B.

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  • “I am thankful to see Penny Mitchell and her team because whatever might come up, they have always worked with me.”

    – John B.

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  • “Good experience.”

    – Wayne M.

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  • “He was very knowledgeable, great personality. I felt he (Matthew Bogaert, PASUP) cares about patients, and you don't see that very much anymore. He explained things to me in a way I could understand. I never even felt when he injected my muscle. The staff was great and very helpful. Thank you all so much for caring. God Bless each one of you.”

    – Reba B.

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  • “The staff was very professional and fun! My experience was amazing especially considering I was terribly nervous.”

    – Carole A.

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  • “Even before the pandemic, the wait time has been great. As usual, I walked in, walked right up to the receptionist, and then sat down. I once again didn't have time to complete filling out the clipboard before my name was called, and I was there early! EmergeOrtho has always been a good experience for me. I now see Deborah Hicks, and she is very professional and always lets me voice my thoughts. I really feel comfortable that her attention is fully on me and I have never felt rushed at all. The office is so clean I don't worry about anything. I really am glad that I wound up here at EmergeOrtho. I see Dr. Witke just a stone's throw from here. Perfect in every way. I don't like to complain, but I think praise should be given where it is deserved, and EmergeOrtho sure deserves praise. I look forward to my next visit.”

    – Donald B.

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  • “The EmergeOrtho is always very helpful to me. When I come in with the pain, I go out feeling a lot better. My objection was to always stay at work because my income was important. I definitely can say that was also their objection to make sure that I felt functional again.”

    – Eleanor T.

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  • “I was a walk-in patient with moderate knee pain, and I was interviewed and placed with the medical staff, Jackie Dukes. After getting me an X-ray and determining that nothing other than normal wear and tear was present in my knee, she offered an injection or physical therapy. I have had success in the past with therapy, so I chose this method to treat my pain. I was in therapy within two days, and I already see some success. The speed of the analysis and the resulting schedule of treatment were phenomenal.”

    – William H.

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